...center nurses at Kaiser Permanente said workplace surveillance tools and...

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Call center nurses at Kaiser Permanente said workplace surveillance tools and AI prioritize speed and cost savings over quality and safety.

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Source: at://did:plc:kkf4naxqmweop7dv4l2iqqf5/app.bsky.feed.generator/news-2-0
Author: The Markup (@themarkup.org)